Autosimatic - Grupo Luminag

Terms and Conditions

TERMS AND CONDITIONS

AutoSimatic – Grupo Luminag
Luminag – Comércio e Indústria de Material Eléctrico, Lda.
EN333, Nº 2079
Águeda – Aveiro – Portugal
3750-726 Recardães – Águeda

Nº Contribuinte: 501 940 030

AutoSimatic is a company of the Luminag Group, headquartered in Portugal. It is in compliance with the Portuguese law, complying with the rules of online sales.
By visiting our webstore means that you agree to the terms and conditions.

ORDERS

Placing an order assumes acceptance of the terms of sale and the information present on the AutoSimatic webstore. After placing the order you will receive a confirmation email of your order and an order number.

Placing an order means an intention to make a purchase of the selected products. AutoSimatic may accept or decline Customer’s intent to purchase as necessary. If your order is not accepted you will be contacted by email and the amount paid will be refunded. AutoSimatic will make every effort to provide the products selected by the customer.

PAYMENT METHODS
  • Bank transfer
  • Paypal
  • Credit Card – Visa, MasterCard, Maestro

(Payment methods available through the Hipay platform)

POSTAGE
  • Shipment to the National Territory with value up to 150 € the cost of the postage will be 5.9€
  • Shipment to the European Union with value up to 200 € the cost of shipping will be 15.9 €, more than 200 € free
  • Shipment to the Rest of the World the cost of the postage will always be 15,90€
ORDER RETURN

Requests for the return of material can only be made within a maximum period of 15 working days from the date of the invoice. Except for this period, the return order will not be accepted

VALIDITY OF PROMOTIONS OR COMMERCIAL CAMPAIGNS

Promotional offers or commercial campaigns disclosed on the web site www.autosimatic.com are valid only for the moment they are displayed on the webstore and according to the conditions established, unless the information is communicated in the webstore to the contrary.

In the case of return or exchange of items purchased as part of commercial campaigns or promotions, you will be credited or given only the amount you actually spent on the purchase of the part you intend to return.

The conditions of return of the orders made in the period of campaigns / promotions can be changed, being mentioned in a menu created.

DELAYS WITH DELIVERIES

AutoSimatic is not responsible for delays caused by transportation of products, production delays, political events (strikes, war, etc.), natural phenomena or any other situations that do not depend on AutoSimatic.

PRICE POLICY

The prices shown are the correct prices when they are introduced. The customer will always be charged the present price at the time of purchase.

If an error is detected in a product ordered the customer will be informed as soon as possible. AutoSimatic will not be required to provide an order where pricing errors have occurred. In such cases AutoSimatic will cancel your order and refund any amounts paid.

INFORMATION PRESENT AT WEBSTORE

We make every effort to ensure that the information on the webstore is correct.The descriptions and images of the products have been carefully introduced and correspond to the selected product. However, in certain products, we use generic images.

If you purchase a product based on an incorrect reference, we will replace it or refund any amounts paid.

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